Product Leadership  ·  Scale-up

Product Operating Model for a High-growth Scale-up

We built a complete product operating model for the client: establishing a quarterly outcome planning cadence, defining a portfolio framing that connected product bets to business goals, and creating a capability model to guide hiring and role clarity as the team scaled. The engagement included direct coaching of the CPO and three senior product managers over eight weeks.

8 wks Engagement duration
3 Senior PMs directly coached
1 qtr First outcome planning cycle run
The Engagement

We built a complete product operating model for the client: establishing a quarterly outcome planning cadence, defining a portfolio framing that connected product bets to business goals, and creating a capability model to guide hiring and role clarity as the team scaled. The engagement included direct coaching of the CPO and three senior product managers over eight weeks.

The Challenge

Rapid growth had created a product team that was busy but not strategic — shipping features to satisfy sales requests rather than testing bets against user outcomes, with no shared framework for deciding what to prioritise.

Our Approach

We introduced outcome-based portfolio framing, ran the first quarterly planning cycle as a live coaching engagement, and defined the craft standards and capability expectations that would shape the team's hiring and development going forward.

Key Outcomes
  • Portfolio framing and quarterly outcome planning cycle established
  • Hiring and capability model defined for all product roles
  • Improved stakeholder clarity through consistent product narratives

Want results like this?

Every engagement starts with a focused strategy session — no sales process, no deck, just a direct conversation about your situation and what would actually help.