Operating Model  ·  Financial Services

Operating Model Redesign for a Regional Banking Group

We rebuilt product and delivery operating rhythms across seven squads, clarifying decision rights, tightening planning cadences, and eliminating structural coordination waste. Within eight weeks the client had measurable cycle-time improvement and a governance model that could scale. The engagement combined diagnostic fieldwork, facilitated redesign workshops, and a 90-day implementation roadmap.

8 wks To first measurable results
34% Reduction in blocked items
7 Squads aligned to new model
The Engagement

We rebuilt product and delivery operating rhythms across seven squads, clarifying decision rights, tightening planning cadences, and eliminating structural coordination waste. Within eight weeks the client had measurable cycle-time improvement and a governance model that could scale. The engagement combined diagnostic fieldwork, facilitated redesign workshops, and a 90-day implementation roadmap.

The Challenge

The bank had grown through acquisition and each business unit operated with its own delivery rhythm, creating constant misalignment at the portfolio level and significant rework at handoff points.

Our Approach

We ran a six-week diagnostic followed by a co-designed operating model, establishing shared planning cadences, explicit decision authorities, and a lightweight governance layer that connected squad-level work to executive priorities.

Key Outcomes
  • Clarity on roles, decision rights, and governance across the portfolio
  • Reduced coordination overhead and fewer cross-team blockers
  • Measurable cycle-time improvement within the first eight weeks

Want results like this?

Every engagement starts with a focused strategy session — no sales process, no deck, just a direct conversation about your situation and what would actually help.