Overview
This Refund Policy describes how refund requests may be handled for SKKER offerings, including self-paced courses, public classes, private coaching, corporate training, and advisory services. (Placeholder text. Replace with final legal copy.)
Self-Paced Courses
Placeholder: course refund eligibility may depend on access status, completion progress, purchase date, and whether downloadable or protected materials have been consumed. (Placeholder text. Replace with final legal copy.)
Private Coaching and Bookings
Placeholder: coaching bookings may be rescheduled or refunded based on notice period, availability, and the specific booking terms shown at purchase or confirmation. (Placeholder text. Replace with final legal copy.)
Public Classes
Placeholder: public class refund or transfer rules may depend on the class date, seat availability, and whether the class has already started. (Placeholder text. Replace with final legal copy.)
Corporate Training and Advisory
Placeholder: corporate training and advisory refunds are normally governed by the signed proposal, statement of work, or written agreement between the parties. (Placeholder text. Replace with final legal copy.)
How to Request a Refund
Send your request to hello@skker.com with your name, email address, purchase details, reason for request, and any relevant booking or invoice reference. (Placeholder text. Replace with final legal copy.)
Processing
Placeholder: approved refunds are processed using the original payment method where possible. Processing timelines may depend on the payment provider. (Placeholder text. Replace with final legal copy.)